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Servicing

loanDepot’s Wholesale Reboot & Better’s 47-Second Mortgage 🤨

loanDepot’s Wholesale Reboot & Better’s 47-Second Mortgage 🤨

Can Anthony Hsieh's team rebuild trust in the broker channel? Plus, we unpack Better's incredible underwriting claims & more

Mar 9, 2026

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10 min read

When Bots Replace LOs (And Lawyers Notice)

When Bots Replace LOs (And Lawyers Notice)

As trigger leads fade, voice AI rises. That's risky. Plus, analysis on the biggest headlines in mortgage servicing & why the 203(k) is breaking down in the field..

Mar 6, 2026

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13 min read

Trigger Leads are Dead. Now What?

Trigger Leads are Dead. Now What?

As credit triggers disappear, lenders pivot to relationship-based models. Plus, Rocket rolls out a free LOS for brokers, Experian reshuffles pricing & a $2.4B MSR portfolio hits the market.

Mar 4, 2026

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13 min read

IMBs Are Losing 68% Of Their Own Borrowers

IMBs Are Losing 68% Of Their Own Borrowers

We dive into the growing recapture crisis. Plus, EPO risk at PrimeLending, Zillow's mortgage RESPA challenges, Rocket's big week & more.

Mar 2, 2026

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12 min read

Most LOs Don’t Actually Know How They’re Paid

Most LOs Don’t Actually Know How They’re Paid

The fine print in LO comp models is doing a lot more work than you think. Plus, what's next for UWM, will stablecoins replace warehouse lines & more

Feb 25, 2026

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11 min read

Casa’s Big Bet on Pure Broker — And What It Means for Wholesale

Casa’s Big Bet on Pure Broker — And What It Means for Wholesale

UMortgage combines a full tech platform with a new flat-fee model. Plus, Rocket Pro's latest departure, a Virginia IMB bows out & more

Feb 23, 2026

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13 min read

Breaking Down Pennymac’s Blockbuster Cenlar Deal

Breaking Down Pennymac’s Blockbuster Cenlar Deal

We explore what it means for mortgage tech, & the broader consequences of consolidation in the servicing space

Feb 12, 2026

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8 min read

Experian’s Mortgage Play Is Way Bigger Than Trigger Leads

Experian’s Mortgage Play Is Way Bigger Than Trigger Leads

We explore the rapid rise of AI mortgage marketplaces. Plus, fresh agency securitization trends & whoa—did Pulte cause PennyMac's woes?!

Feb 6, 2026

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12 min read

The Servicer’s Dilemma: PennyMac’s $3B Hit

The Servicer’s Dilemma: PennyMac’s $3B Hit

A mortgage servicing correction is spooking Wall Street. Plus, another lead gen platform gets bought, $250B in rent-to-own Trump Homes(?!), a rumored consultancy marriage & more

Feb 4, 2026

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12 min read

The Math Behind UWM’s AI-Servicing Play

The Math Behind UWM’s AI-Servicing Play

UWM's AI voice agent Mia is already delivering big returns, a fun theory on Fannie's big DU change, Rocket's old-but-new servicing platform & more

Nov 7, 2025

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13 min read

AIME's Dirty Laundry Gets Aired

AIME's Dirty Laundry Gets Aired

Plus, you know what they say about (mortgage) assumptions, an appraiser accused of racism rebuilds his biz, buzz ahead of MBA Annual & more

Sep 19, 2025

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11 min read

How FHA Borrowers Learned to Game the System, UWM’s Exclusive Club

How FHA Borrowers Learned to Game the System, UWM’s Exclusive Club

Plus, the GSE stock offering moves forward, AI for underserved borrowers & MSA "bribery"

Sep 12, 2025

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12 min read

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