Zillow

When Bots Replace LOs (And Lawyers Notice)

As trigger leads fade, voice AI rises. That's risky. Plus, analysis on the biggest headlines in mortgage servicing & why the 203(k) is breaking down in the field..

Mar 6, 2026

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13 min read

IMBs Are Losing 68% Of Their Own Borrowers

We dive into the growing recapture crisis. Plus, EPO risk at PrimeLending, Zillow's mortgage RESPA challenges, Rocket's big week & more.

Mar 2, 2026

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12 min read

What Really Happened at Mesa? Inside a Fast, Expensive Failure

Plus, CoStar accuses Zillow of overcharging mortgage borrowers, a startup attempts a version of Rocket's Redfin play & more

Dec 24, 2025

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15 min read

No Cake for you! & an MBA-FICO Reckoning

Cake Mortgage has warehouse problems. Plus, Absolute Home Loans acquires a lender, MBA has a hill it won't die on & more

Dec 1, 2025

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10 min read

The Confidential Pricing Leak Rocking the GSEs

Pulte ally at Fannie shares confidential data w/ chief rival, Better sees an opening w/ ICE frustration, Zillow's mortgage steering case & more

Nov 14, 2025

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14 min read

ICE Bets on ICE & Zillow Bets on Mortgage Discounts

How ICE is integrating AI into Encompass & MSP, Zillow's mortgage discount play, what's pissing off LOs & more

Nov 3, 2025

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13 min read

Rocket’s Plan to Finally Win the Purchase Game

Plus, what the Compass-Anywhere deal means for mortgage, Zillow's Flex program in legal crosshairs & more

Sep 22, 2025

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11 min read