Increase productivity per FTE with Friday Harbor’s AI Originator Assistant. Your originators will feel like superheroes. Your underwriters will get the files of their dreams. Visit fridayharbor.ai for a demo.

The Mortgage Scoop looks at how Mesa—a homeownership rewards travel card startup that raised $33M in a year—suddenly collapsed.

How to Make $33M Disappear in 1 Year 💳 🙅 🏡 😿

As fall turned to winter, Kelley Halpin was frantically trying to raise a fresh round of capital for Mesa, the homeownership rewards credit card that he launched just a year prior. 

Credit card businesses are notoriously capital intensive. But the serial entrepreneur & his co-founder Peyton Heyslette had trumpeted a $24M debt-and-equity raise in August, barely a year after raising $7.2M in equity & $2M in debt from Streamlined Ventures, Lowe’s & several mortgage industry executives. Yet cash was apparently already running dangerously low.

To outsiders, Mesa appeared to be doing great. Throughout the fall, Halpin took to social media to announce a number of partnerships & sponsorships w/ companies like Rocket, Instacart, Costco, Lowe’s & Omni Hotels & Resorts. He even humble-bragged that he was shortlisted for CEO of the Year by the Austin Business Journal.

But in early-to-mid December, Mesa cardholders reported that transactions weren’t going through. On Dec. 12, Halpin hit the kill switch, laid off Mesa’s staffers & infuriated loads of cardholders in the process.

Sources familiar w/ Mesa’s closure told The Scoop that at least one investor is preparing to file suit to determine exactly what happened to their money. How could everything be gone in a year?

This one is for The Mortgage Scoop Insiders. Please upgrade your subscription to get the scoop on Mesa’s collapse.

(🙏 If you like what you’re reading, tell a fellow mortgage junkie to sign up here.)

A Startup Buys a Mortgage Lender & Attempts the Impossible

Publicly traded real estate tech firm reAlpha has struck a deal to acquire Shashank Shekhar’s InstaMortgage for $8.5M, barely a year after picking up broker shop Be My Neighbor for up to $6M

reAlpha features a pretty interesting model. It provides a commission-free homebuying experience through an AI-powered chatbot, but also has licensed agents working locally in their communities. reAlpha just closed on Prevu, a low-fee brokerage that gives homebuyers cash back on their purchase. Its mortgage ops will now be considerably larger—it’s adding 50+ LOs across 32 states, roughly $250M a year in origination volume & warehouse lines. 

reAlpha is combining all the ingredients needed to cook up an all-in-one recipe: real estate, title, mortgage. It’s the holy grail of housing, but no company has nailed it. Real estate & mortgage are both highly fragmented industries w/ decades-long business practices that consumers know. It’s not easily disrupted. Redfin arguably came closest but was never profitable & sold to Rocket for $1.75B

“We've created a rebate model, so the more reAlpha services that you use, the bigger the rebate,” said Jamie Cavanaugh, who leads reAlpha’s mortgage biz. “There is a time/cost savings on our end by having our professionals work together to create a cohesive experience, but it also streamlines things quite a bit on our side. It’s a benefit to the homeowners, but it's also a benefit to us.”

Other companies that have tried the model lacked the domain experience in both mortgage & real estate, Cavanaugh said.

At reAlpha, real estate agents are available to guide the consumer through the process, w/ tech happening in the background. "That's exactly what we want to do w/ mortgage,” said Cavanaugh. “There's still large portions of our business that are self-sourced through relationships. We never want that to stop. What we do want is to truly be tech forward & people-first, bringing consumers into the reAlpha infrastructure to get the cost down & create affordability."

There is potentially a big opportunity to serve customers who want to handle some aspects of the transaction, but still would prefer a licensed professional in the mix at a greatly reduced cost. Why not get title & mortgage while you’re there? Maybe some day that ends up being 25% of the market. 

Ultimately, Redfin wasn’t able to get its salaried agent model to stick w/ in-house mortgage & achieve profitability. Can others do it w/o the enormous resources of Rocket (or even a Lower)? It’s unlikely, but it’s nice to see a moonshot.

The Scoop Insider: Here’s What You Get🍦

  • Weekly deep dives, scoops, exclusive interviews, insider breakdowns & AMAs

  • 2Y rate lock

  • Early & discounted access to events

If you’ve been reading The Scoop, you already know what you’re getting: real reporting, deep sourcing, & stories nobody else in mortgage media is touching. We’ve exposed shady lender tactics, examined ICE’s hate-love relationship w/ mortgage, broken dozens of tech stories, dug into UWM’s correspondent play, Rocket’s retail strategy & much more… Insiders get the full Monday/Wednesday/Friday edition—scoops, analysis, sourcing, & context you will not find anywhere else—plus early access to new features.

If you rely on The Scoop to stay sharp, informed, & ahead, this is your chance to support independent, scoop-driven mortgage journalism. Insiders pay $275 a year ($22 a month). Sign up for a 2-week free trial today. We also do group discounts.

Lies, Damn Lies & a CoStar-Funded Study of Zillow Home Loans 🤥

The knives are truly out for Zillow. If dealing w/ a pissed off Robert Reffkin weren’t enough, a new empirical study commissioned by CoStar authored by Georgetown law & economics professor Steven Salop concludes that Zillow Home Loans charged materially higher mortgage prices than competing lenders.

Using HMDA loan-level data from 2022–2024, the study analyzes whether ZHL borrowers paid more than comparable borrowers at other lenders. This analysis is framed against ongoing antitrust & consumer-protection litigation alleging Zillow steered buyers to ZHL.

Among Salop’s claims:

  • Across 30-year conventional purchase loans, ZHL borrowers paid 10 bps more in APR than comparable borrowers at other lenders between ‘22-’24. That pricing gap equates to a net present value overcharge of $2,900 per loan on an average loan size of $321,000.

  • In ‘24 alone, the “overcharge” widened to 15 bps, or $4,600 per loan. ZHL loans were slightly cheaper than peers in ‘22 but by ‘23 & especially ‘24, ZHL loans became significantly more expensive.

  • Low-income borrowers were hit the hardest (pricing premium rose to 31 bps in '24 alone.

Note that the study does not include FICOscores (HMDA doesn’t display them) & Zillow does serve a higher proportion of lower income borrowers than the overall market. There’s also no peer set, the paper isn’t peer reviewed &, doesn’t consider differences in business models, etc.

“This report draws inaccurate & misleading conclusions,” a Zillow spokesperson said. “It was commissioned and paid for by a competitor & relies on selectively chosen data & inadequate controls to produce a distorted view of Zillow Home Loans.”

There are legitimate questions about Zillow potentially steering customers via the Flex Program, but this study looks like a hit piece to me 🤷.

The AI that underwrites what others can’t. Trusted by leading lenders to close clean, compliant loans faster. Discover Friday Harbor.

Quickies 🎄

  • Flávia Furlan Nunes has a good mini feature on the rise of wholesale shop The Loan Store.

  • MBA economists forecast rates to be between 6% & 6.5% over the next few years.

  • The FHFA is walking back some Biden-era quotas in its new housing goals.

ARMChair Critics

Inside Mesa’s Shutdown 🔐 (Cont.)

Halpin did not respond to requests for comment. But insiders said that Halpin’s running of Mesa was unusual, even by startup standards.

logo

Subscribe to The Mortgage Scoop Insider to read the rest.

Upgrade to The Mortgage Scoop Insider to get access to this post and other subscriber-only content.

Upgrade

A paid subscription gets you:

  • Weekly deep-dives
  • Exclusive interviews
  • Insider breakdowns

Keep Reading

No posts found